FAQs

Last updated on November 3, 2021 

What forms of payment are accepted?

We accept Visa, Mastercard, American Express, and Debit cards. Since Covid-19, we've adopted cashless to reduce contact in person.

  

Is it safe to receive orders?

Health Canada maintains guidance on COVID-19 prevention and risks as well as its main modes of transmission.

 

What is aka.The Store doing to keep customers and employees safe?

We prioritize the safety and health of our employees and are committed to provide a safe workplace. Mandatory masks and personal protective equipment are provided in our production centre, fulfillment centre and store, temperature screening, enhanced cleaning, and we staggered shifts and start times to add another layer of social distancing. We have also deployed team members to act as safety ambassadors to perform and maintain critical COVID-related efforts at all vending machines. 

 

What sizes do you carry?

We offer inclusive sizing in most of our styles. We generally carry XS to XL with some up to XXXL.